Terms of service

Terms of Service

Last Updated: April 30, 2026

Welcome to Bag and Scent. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. Overview

This website is operated by Bag and Scent. Throughout the site, the terms “we”, “us” and “our” refer to Bag and Scent. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or country of residence. You may not use our products for any illegal or unauthorized purpose, nor violate any applicable laws or regulations within the United Arab Emirates.

3. Products & Services

All products—including our premium handcrafted leather bags and fine perfumes—are subject to availability. We reserve the right to:

Limit quantities of any products
Discontinue products at any time
Change pricing, scent formulations, or leather finishes without prior notice

We strive to display product colors, textures, and images as accurately as possible, but we cannot guarantee exact accuracy on all screens. Please note that natural variations in leather texture and color are inherent to genuine leather manufacturing.

4. Pricing & Payments

All prices are listed in local currency (AED). We reserve the right to modify prices at any time without notice. Payments must be completed at checkout using our secure payment system or via authorized payment methods within the UAE.

5. Shipping & Delivery

We aim to process and ship orders as quickly as possible. However, delivery times may vary depending on your location and external factors. Bag and Scent is not responsible for delays caused by local or international shipping carriers.

6. Returns & Refunds

Please review our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds, including specific rules that apply to opened perfumes and customized leather items.

7. Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. The content on this site is provided for general information only, including our fragrance descriptions and leather care tips.

8. Third-Party Services

We may use third-party services (such as local/international delivery partners and payment processors). We are not responsible for any third-party services or their policies.

9. Prohibited Uses

You are prohibited from using the site:

For unlawful purposes
To violate any laws or regulations within the United Arab Emirates
To transmit harmful code, malware, or viruses
To interfere with the security features or customer databases of the website

10. Limitation of Liability

Bag and Scent shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or products, including allergic reactions or sensitivities to perfume ingredients (please read ingredient lists carefully).

11. Indemnification

You agree to indemnify and hold Bag and Scent harmless from any claim, demand, or expense (including legal fees) arising from your breach of these Terms or your misuse of the Site.

12. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time to reflect changes in our manufacturing processes or legal requirements. It is your responsibility to check this page periodically for changes.